| 201101053           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201101057           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201101093           | 
                                                                                        A Dental Practice, Lothian NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201101389           | 
                                                                                        A Medical Practice, Fife NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201101581           | 
                                                                                        Scottish Prison Service           | 
                                                                                        other           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2011           | 
              
          
                                                                                        | 201000187           | 
                                                                                        Inverclyde Council           | 
                                                                                        bullying, secondary school           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201001991           | 
                                                                                        West Lothian Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201002146           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201002431            | 
                                                                                        West Lothian Council           | 
                                                                                        housing application           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003024           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        finance - tenancy charges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           |