| 201302585 | Business Stream | charging method / calculation | Complaint withdrawn | February 2014 | 
          
                                                                                        | 201302595 | South Lanarkshire Council | handling of application (complaints by opponents) | Upheld, no recommendations | February 2014 | 
          
                                                                                        | 201302619 | Scottish Prison Service | exercise and time in the open air | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201302670 | Fife Council | handling of application (complaints by applicants) | Not upheld, no recommendations | February 2014 | 
          
                                                                                        | 201302704 | Scottish Prison Service | complaints handling | Upheld, no recommendations | February 2014 | 
          
                                                                                        | 201302783 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2014 | 
          
                                                                                        | 201302838 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | February 2014 | 
          
                                                                                        | 201302885 | A Council | primary school | Some upheld, recommendations | February 2014 | 
          
                                                                                        | 201302903 | Scottish Children's Reporter Administration | communication staff attitude and confidentiality | Upheld, recommendations | February 2014 | 
          
                                                                                        | 201302967 | Scottish Prison Service | policy/administration | Upheld, recommendations | February 2014 |