Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102321 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102339 | A Medical Practice in the Grampian NHS Board area |
clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102546 | North Lanarkshire Council | Advertisement of proposals: notification and hearing of objections | Not upheld, no recommendations | June 2012 |
| 201102551 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102613 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | June 2012 |
| 201102661 | A Medical Practice in the Fife NHS Board area | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102720 | The Highland Council | Rights of way and public footpaths | Not upheld, no recommendations | June 2012 |
| 201102748 | Orkney NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102766 | East Lothian Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2012 |