Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304800 | Lothian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202305722 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2025 |
| 202307398 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202307773 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2025 |
| 202308046 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202309997 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202310085 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202310183 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2025 |
| 202310446 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2025 |
| 202401558 | Aberdeen City Council | Policy / administration | Upheld, recommendations | March 2025 |