Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202409410 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2025 |
| 202410876 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2025 |
| 202500555 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | December 2025 |
| 202308080 | Ayrshire and Arran NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | November 2025 |
| 202401074 | Scottish Prison Service | Access to medical care / treatment | Upheld, recommendations | November 2025 |
| 202401362 | Lothian NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | November 2025 |
| 202404489 | River Clyde Homes | Repairs and maintenance | Upheld, recommendations | November 2025 |
| 202405909 | Social Security Scotland | Handling of application | Upheld, recommendations | November 2025 |
| 202407263 | Aberdeenshire Health and Social Care Partnership | Carer's assessments | Some upheld, recommendations | November 2025 |
| 202407399 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2025 |