Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201971 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2013 |
| 201202156 | South Lanarkshire Council | council tax (incl community charge) | Upheld, recommendations | May 2013 |
| 201202179 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | May 2013 |
| 201202231 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
| 201202323 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2013 |
| 201202345 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | May 2013 |
| 201202435 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | May 2013 |
| 201202449 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2013 |
| 201202460 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | May 2013 |
| 201202581 | Fife Council | handling of application (complaints by applicants) | Upheld, no recommendations | May 2013 |