Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200608 | Dumfries and Galloway NHS Board | clinical treatment/diagnosis | No decision reached | January 2013 |
| 201200612 | Business Stream Ltd | charging method / calculation | Upheld, recommendations | January 2013 |
| 201200710 | Aberdeen City Council | finance - rent | Not upheld, no recommendations | January 2013 |
| 201200718 | Scottish Prison Service | special escorted leave | Upheld, recommendations | January 2013 |
| 201200876 | Business Stream Ltd | complaints handling | Upheld, recommendations | January 2013 |
| 201201215 | Orkney Islands Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | January 2013 |
| 201201260 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201201288 | Hebridean Housing Partnership Ltd | neighbour problems | Not upheld, no recommendations | January 2013 |
| 201201320 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2013 |
| 201201354 | Office of the Scottish Charity Regulator | complaints handling | Some upheld, recommendations | January 2013 |