Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201400 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201201413 | A Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201201457 | A Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201201466 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201201554 | Scottish Water | damage caused / compensation | Upheld, recommendations | January 2013 |
| 201201613 | A Practice in the Lanarkshire NHS Board area | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2013 |
| 201201680 | Orkney Islands Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201201812 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | January 2013 |
| 201201818 | Lothian NHS Board | clinical treatment/diagnosis | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201201889 | Glasgow City Council | policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2013 |