| 201300527           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300592           | 
                                                                                        Scottish Prison Service           | 
                                                                                        use of restraints           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300633           | 
                                                                                        Melville Housing Association Ltd           | 
                                                                                        right to buy           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300658           | 
                                                                                        A Dentist in the Fife NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300781           | 
                                                                                        The Highland Council           | 
                                                                                        homeless person issues           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300938           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201301023           | 
                                                                                        The Moray Council           | 
                                                                                        terminations of tenancy           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201301024           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201301026           | 
                                                                                        Shire Housing Association Ltd           | 
                                                                                        improvements and renovation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201301043           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2014           |