| 201203646           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203651           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203684           | 
                                                                                        The Highland Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203744           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201203796           | 
                                                                                        Prospect Community Housing           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201204022           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201204024           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201204108           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        local housing allowance and council tax benefit           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201204519           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accuracy of prisoner record           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2014           | 
              
          
                                                                                        | 201204520           | 
                                                                                        Business Stream           | 
                                                                                        debt recovery / payment fees           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2014           |