| 201203806 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201203903 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | September 2013 | 
          
                                                                                        | 201203942 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201203977 | A Council | primary school | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204030 | Business Stream | charging method / calculation | Upheld, recommendations | September 2013 | 
          
                                                                                        | 201204079 | Aberdeenshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204084 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2013 | 
          
                                                                                        | 201204091 | Scottish Prison Service | communication by phone | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204113 | Falkirk Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204210 | Business Stream | leakage | Some upheld, recommendations | September 2013 |