| 201204579 | University of Edinburgh | academic appeal/exam results/degree classification | Some upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204623 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201204626 | West Dunbartonshire Council | repairs and maintenance | Upheld, recommendations | September 2013 | 
          
                                                                                        | 201204677 | A Council | primary school | Some upheld, recommendations | September 2013 | 
          
                                                                                        | 201204853 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201205132 | Scottish Prison Service | personal property | Upheld, no recommendations | September 2013 | 
          
                                                                                        | 201205187 | A Council | complaints handling (including appeals procedures) | Some upheld, recommendations | September 2013 | 
          
                                                                                        | 201300105 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201300202 | University of St Andrews | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2013 | 
          
                                                                                        | 201300273 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | September 2013 |