Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201903967 West Lothian Council Noise pollution Some upheld, recommendations December 2020
201904161 Glasgow Life Other Upheld, recommendations December 2020
201905237 Aberdeen City Council Policy / administration Not upheld, no recommendations December 2020
201905289 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201905433 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201905582 Perth and Kinross Council Care in the community Some upheld, recommendations December 2020
201905590 Glasgow City Council Traffic regulation and management Upheld, recommendations December 2020
201905597 Greater Glasgow and Clyde NHS Board - Acute Services Division Nurses / nursing care Not upheld, no recommendations December 2020
201906045 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201906335 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, no recommendations December 2020