Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804029 | A Medical Practice in the Grampian NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |
| 201804811 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201804862 | University of Strathclyde | teaching and supervision | Not upheld, no recommendations | June 2020 |
| 201805028 | North Lanarkshire Council | control of pollution | Some upheld, recommendations | June 2020 |
| 201805164 | Borders NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | June 2020 |
| 201805380 | An NHS Board | other | Upheld, recommendations | June 2020 |
| 201805670 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | June 2020 |
| 201805674 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201806059 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201806149 | Dumfries and Galloway Council | policy / administration | Not upheld, no recommendations | June 2020 |