Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201609660 Business Stream policy/administration Some upheld, recommendations December 2017
201700063 South Lanarkshire Council child services and family support Upheld, recommendations December 2017
201700163 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2017
201700194 East Lothian Council repairs and maintenance Some upheld, recommendations December 2017
201700292 Scottish Borders Council construction by developers/adoption of roads Resolved, no recommendations December 2017
201700417 Maryhill Housing Association Ltd repairs and maintenance Upheld, recommendations December 2017
201700458 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2017
201700480 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations December 2017
201700490 Registers of Scotland handling of application Not upheld, no recommendations December 2017
201700604 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2017