Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608073 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2017
201608382 A Dentist in the Lothian NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2017
201608496 West Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2017
201608651 Business Stream incorrect billing Resolved, no recommendations August 2017
201608723 Scottish Courts and Tribunal Service handling of application Upheld, recommendations August 2017
201507793 Aberdeenshire Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations July 2017
201507806 Dumfries and Galloway Council secondary school Not upheld, recommendations July 2017
201508261 The City of Edinburgh Council statutory notices Some upheld, no recommendations July 2017
201508314 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations July 2017
201508330 Heriot-Watt University policy/administration Some upheld, recommendations July 2017