Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602660 | University of Strathclyde | academic appeal/exam results/degree classification | Some upheld, recommendations | April 2017 |
| 201603200 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201603264 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | April 2017 |
| 201603721 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201603824 | Business Stream | debt recovery / payment fees | Resolved, no recommendations | April 2017 |
| 201603893 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | April 2017 |
| 201604033 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604307 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604579 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |