Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404931 | University of Edinburgh | policy/administration | Not upheld, no recommendations | July 2015 |
| 201405088 | University of St Andrews | teaching and supervision | Not upheld, no recommendations | July 2015 |
| 201405214 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | July 2015 |
| 201405598 | Easthall Park Housing Co-operative | applications, allocations, transfers & exchanges | Not upheld, no recommendations | July 2015 |
| 201405620 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405722 | Comhairle nan Eilean Siar | local housing allowance and council tax benefit | Upheld, recommendations | July 2015 |
| 201405741 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2015 |
| 201405742 | Scottish Prison Service | complaints handling | Not upheld, recommendations | July 2015 |
| 201405793 | Scottish Prison Service | policy/administration | Not upheld, recommendations | July 2015 |