Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201304716 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2015
201304815 A Council primary school Some upheld, recommendations February 2015
201305043 University of Strathclyde policy/administration Not upheld, no recommendations February 2015
201305061 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, no recommendations February 2015
201305097 West Lothian Council handling of application (complaints by opponents) Some upheld, recommendations February 2015
201305098 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201305131 Scottish Prison Service searching of prisoner, property and cell Upheld, recommendations February 2015
201305140 Business Stream charging method / calculation Not upheld, recommendations February 2015
201305144 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201305159 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Some upheld, no recommendations February 2015