| 201203095           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        failure to send ambulance/delay in sending ambulance           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203132           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203152           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203175           | 
                                                                                        West Dunbartonshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203296           | 
                                                                                        Scottish Prison Service           | 
                                                                                        visits           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203437           | 
                                                                                        Dundee City Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203582           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        admission, discharge and transfer procedures           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201100551           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201100832           | 
                                                                                        Aberdeen City Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201100984           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        communication; staff attitude; dignity; confidentiality           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        February 2013           |