| 201200667           | 
                                                                                        Borders NHS Board           | 
                                                                                        communication; staff attitude; dignity; confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200720           | 
                                                                                        Crown Office and Procurator Fiscal Service           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, action taken by body to remedy, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200863           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200895           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200930           | 
                                                                                        A Dental Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200942           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201200956           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201082           | 
                                                                                        Parkhead Housing Association Ltd           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201210           | 
                                                                                        Business Stream Ltd           | 
                                                                                        debt recovery / payment fees           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201461           | 
                                                                                        Student Awards Agency for Scotland           | 
                                                                                        handling of application           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           |