| 201200674 | University of Stirling | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2012 | 
          
                                                                                        | 201200955 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2012 | 
          
                                                                                        | 201000645 | Grampian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 | 
          
                                                                                        | 201003234 | Dundee City Council | policy/administration | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201003618 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | August 2012 | 
          
                                                                                        | 201003683 | The Highland Council | complaints handling | Upheld, recommendations | August 2012 | 
          
                                                                                        | 201003932 | Ayrshire and Arran NHS Board | clinical treatment/diagnosis | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201004338 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201004828 | West Lothian Council | finance - housing benefit and council tax benefit | Some upheld, recommendations | August 2012 | 
          
                                                                                        | 201004951 | Fife NHS Board | hygiene, cleanliness and infection control | Not upheld, recommendations | August 2012 |