| 201103609 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2012 | 
          
                                                                                        | 201103654 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201103684 | Queen Margaret University | academic appeal/exam results/degree classification | Upheld, recommendations | August 2012 | 
          
                                                                                        | 201103869 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201103915 | Scottish Water | water pressure - low | Some upheld, recommendations | August 2012 | 
          
                                                                                        | 201104062 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, recommendations | August 2012 | 
          
                                                                                        | 201104064 | Tayside NHS Board | policy/administration | Upheld, action taken by body to remedy, recommendations | August 2012 | 
          
                                                                                        | 201104068 | A Dentist in the Greater Glasgow NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2012 | 
          
                                                                                        | 201104105 | The City of Edinburgh Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, no recommendations | August 2012 | 
          
                                                                                        | 201104158 | Falkirk Council | complaints handling | Upheld, recommendations | August 2012 |