Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201705298 Lanarkshire NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations January 2019
201705932 Argyll and Bute Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations January 2019
201706113 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2019
201706114 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2019
201706330 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2019
201706446 Greater Glasgow and Clyde NHS Board - Acute Services Division appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations January 2019
201707103 A Dentist in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2019
201707492 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations January 2019
201707590 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations January 2019
201707698 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations January 2019