Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201479 Dumfries and Galloway Housing Partnership neighbour disputes and antisocial behaviour Some upheld, recommendations December 2013
201201563 Scottish Prison Service earnings Not upheld, no recommendations December 2013
201201727 Business Stream leakage Some upheld, recommendations December 2013
201201811 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201201876 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations December 2013
201202395 Glasgow City Council repairs and maintenance Not upheld, no recommendations December 2013
201202397 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2013
201202564 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201202800 Business Stream charging method / calculation Upheld, recommendations December 2013
201202871 Business Stream charging method / calculation Upheld, recommendations December 2013