Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203180 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2013 |
| 201203255 | An NHS Board | policy/administration | Some upheld, recommendations | November 2013 |
| 201203289 | Ayrshire and Arran NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | November 2013 |
| 201203300 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | November 2013 |
| 201203832 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | November 2013 |
| 201203858 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, recommendations | November 2013 |
| 201203939 | Greater Glasgow and Clyde NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | November 2013 |
| 201204094 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2013 |
| 201204111 | Fife NHS Board | complaints handling | Upheld, no recommendations | November 2013 |
| 201204143 | Tayside NHS Board | clinical treatment / diagnosis | November 2013 |