| 201900750 | Care Inspectorate | complaints handling | Upheld, recommendations | July 2020 | 
          
                                                                                        | 201900770 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201900843 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201900922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | policy / administration | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201901018 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201901036 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201901150 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201901235 | Fife Council | primary school | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201901389 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 | 
          
                                                                                        | 201901394 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |