| 201902551 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201902648 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201902732 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201903216 | Aberdeenshire Council | continuing care | Upheld, recommendations | July 2020 | 
          
                                                                                        | 201903349 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201903474 | Dumfries and Galloway Council | home helps / concessions / grants / charges for services | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201903644 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201903686 | Renfrewshire Council | repairs and maintenance | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201903851 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201903909 | Aberdeenshire Council | child services and family support | Upheld, recommendations | July 2020 |