| 201202755 | Glasgow Housing Association Ltd | repairs and maintenance | Some upheld, action taken by body to remedy, no recommendations | April 2013 | 
          
                                                                                        | 201202821 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201202888 | Wishaw and District Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203004 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203060 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203190 | Business Stream | charging method / calculation | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203227 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, no recommendations | April 2013 | 
          
                                                                                        | 201203254 | Tayside NHS Board | policy/administration | Not upheld, action taken by body to remedy, recommendations | April 2013 | 
          
                                                                                        | 201203271 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203273 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |