Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808795 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations June 2020
201809025 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations June 2020
201809026 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2020
201809137 North Lanarkshire Health and Social Care Partnership care in the community Some upheld, recommendations June 2020
201809148 Inverclyde Health and Social Care Partnership care in the community Some upheld, recommendations June 2020
201809208 Lothian NHS Board - Acute Division nurses / nursing care Upheld, recommendations June 2020
201809210 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations June 2020
201809351 Dumfries and Galloway NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations June 2020
201809363 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Upheld, recommendations June 2020
201809373 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations June 2020