Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603926 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | June 2017 |
| 201603954 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201604171 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
| 201604354 | Glasgow Caledonian University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | June 2017 |
| 201604509 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
| 201604646 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | June 2017 |
| 201605940 | Glasgow Caledonian University | teaching and supervision | Some upheld, no recommendations | June 2017 |
| 201605949 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
| 201606166 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | June 2017 |
| 201606306 | North East Scotland College | special needs - assessment and provision | Some upheld, recommendations | June 2017 |