Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404897 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201404931 | University of Edinburgh | policy/administration | Not upheld, no recommendations | July 2015 |
| 201405088 | University of St Andrews | teaching and supervision | Not upheld, no recommendations | July 2015 |
| 201405214 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | July 2015 |
| 201405598 | Easthall Park Housing Co-operative | applications, allocations, transfers & exchanges | Not upheld, no recommendations | July 2015 |
| 201405620 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405722 | Comhairle nan Eilean Siar | local housing allowance and council tax benefit | Upheld, recommendations | July 2015 |
| 201405741 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2015 |
| 201405742 | Scottish Prison Service | complaints handling | Not upheld, recommendations | July 2015 |