Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406209 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201406410 | Scottish Prison Service | Prohibited and Unauthorised Articles | Not upheld, no recommendations | June 2015 |
| 201406469 | Scottish Prison Service | Complaints Handling | Upheld, recommendations | June 2015 |
| 201406474 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201406539 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201406565 | Scottish Prison Service | policy/administration | Upheld, recommendations | June 2015 |
| 201406580 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201406639 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201407030 | Glasgow City Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2015 |
| 201407313 | Tollcross Housing Association Ltd | repairs and maintenance | Upheld, recommendations | June 2015 |