Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201200872 Business Stream charging method / calculation Upheld, recommendations August 2013
201200931 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2013
201200974 Highland NHS Board clinical treatment / diagnosis Some upheld, no recommendations August 2013
201201085 Glasgow City Council claims for damage, injury, loss Upheld, recommendations August 2013
201201463 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2013
201201491 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations August 2013
201201858 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations August 2013
201202108 Lothian NHS Board - University Hospitals Division clinical treatment / diagnosis Some upheld, recommendations August 2013
201202273 Aberdeenshire Council handling of application (complaints by opponents) Some upheld, recommendations August 2013
201202324 Scottish Prison Service staff treatment Some upheld, recommendations August 2013