Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901595 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201901747 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201902664 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201902691 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201903208 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201904055 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201904120 | NHS 24 | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2020 |
| 201704255 | Stirling Council | Social work | Upheld, recommendations | November 2019 |
| 201706269 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201707487 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |