Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201708458 | Ayrshire Housing | rent and/or service charges | Some upheld, recommendations | November 2019 |
| 201708468 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201709302 | Aberdeen City Council | policy / administration | Upheld, recommendations | November 2019 |
| 201709322 | Tayside NHS Board | nurses / nursing care | Upheld, recommendations | November 2019 |
| 201801806 | Golden Jubilee National Hospital | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2019 |
| 201802039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201802161 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | November 2019 |
| 201802782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201802921 | A Medical Practice in the Ayrshire & Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201802929 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |