Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803284 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201803480 | Argyll and Bute Council | policy / administration | Not upheld, no recommendations | November 2019 |
| 201803528 | A Dentist in the Highland NHS Board area | policy / administration | Upheld, recommendations | November 2019 |
| 201803661 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201803730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, no recommendations | November 2019 |
| 201803746 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201804379 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2019 |
| 201804556 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201804687 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201805598 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |