Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806264 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 |
| 201806470 | Borders NHS Board | continuing care | Some upheld, recommendations | November 2019 |
| 201807054 | Highland NHS Board | adult social work services (highland nhs only) | Not upheld, no recommendations | November 2019 |
| 201807198 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201807280 | Highland NHS Board | policy / administration | Some upheld, recommendations | November 2019 |
| 201807417 | University of Edinburgh | academic appeal / exam results / degree classification | Upheld, recommendations | November 2019 |
| 201808122 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, no recommendations | November 2019 |
| 201811034 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 |
| 201811044 | Care Inspectorate | failure to provide information | Not upheld, no recommendations | November 2019 |
| 201901653 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |