Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902666 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2019 |
| 201700430 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | October 2019 |
| 201700916 | Scottish Prison Service | progression | Upheld, recommendations | October 2019 |
| 201701825 | University of the West of Scotland | policy / administration | Upheld, recommendations | October 2019 |
| 201704007 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201704209 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201707502 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201800060 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201800565 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2019 |
| 201801882 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |