Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807167 | Scottish Prison Service | progression | Upheld, recommendations | October 2019 |
| 201808010 | University of the West of Scotland | academic appeal / exam results / degree classification | Not upheld, no recommendations | October 2019 |
| 201808293 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201808781 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201809064 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201809343 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201809395 | Glasgow School of Art | admissions | Some upheld, recommendations | October 2019 |
| 201809475 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201810244 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2019 |
| 201810874 | Aberdeenshire Council | repairs and maintenance | Resolved, no recommendations | October 2019 |