Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807384 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201807724 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201807843 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201808080 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201808205 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201808508 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | September 2019 |
| 201808621 | East Ayrshire Council | handling of application (complaints by applicants) | Upheld, recommendations | September 2019 |
| 201808735 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2019 |
| 201808955 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |