Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201900126 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201609486 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201702614 | Port of Leith Housing Association Ltd | policy / administration | Not upheld, no recommendations | August 2019 |
| 201704544 | Cairngorms National Park Authority | policy / administration | Not upheld, no recommendations | August 2019 |
| 201707342 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201708211 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | August 2019 |
| 201708302 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201708977 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | August 2019 |
| 201709023 | South Lanarkshire Council | policy / administration | Not upheld, no recommendations | August 2019 |
| 201709237 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | August 2019 |