Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707509 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2019 |
| 201707842 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201707958 | South Ayrshire Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201708155 | An NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | July 2019 |
| 201708448 | North Lanarkshire Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2019 |
| 201708489 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201709295 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201800545 | South Lanarkshire Health and Social Care Partnership | child services and family support | Not upheld, no recommendations | July 2019 |
| 201800742 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |