Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300285 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | December 2013 |
| 201300408 | Dumfries and Galloway Council | council tax | Not upheld, no recommendations | December 2013 |
| 201300450 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201300452 | Business Stream | charging method / calculation | Not upheld, no recommendations | December 2013 |
| 201300533 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201300546 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | December 2013 |
| 201300588 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | December 2013 |
| 201300623 | Scottish Qualifications Authority | communication staff attitude and confidentiality | Upheld, recommendations | December 2013 |
| 201300718 | Fife College | other | Some upheld, recommendations | December 2013 |
| 201300729 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2013 |