Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300417 | South Ayrshire Council | policy/administration | Some upheld, no recommendations | November 2013 |
| 201300504 | The Moray Council | local housing allowance and council tax benefit | Upheld, recommendations | November 2013 |
| 201300650 | Aberdeen City Council | improvements and renovation | Some upheld, recommendations | November 2013 |
| 201300685 | Scottish Prison Service | policy/administration | Some upheld, recommendations | November 2013 |
| 201300748 | Scottish Prison Service | clothing | Not upheld, no recommendations | November 2013 |
| 201300756 | Grampian NHS Board | admission, discharge & transfer procedures | Not upheld, no recommendations | November 2013 |
| 201301004 | Almond Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | November 2013 |
| 201301240 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |
| 201301468 | Fife Council | factual error in decision-making | Upheld, no recommendations | November 2013 |
| 201301562 | Scottish Prison Service | progression | Not upheld, no recommendations | November 2013 |