Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301815 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2013 |
| 201301838 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2013 |
| 201102422 | The City of Edinburgh Council | applications, allocations, transfers and exchanges | Some upheld, recommendations | October 2013 |
| 201103447 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | October 2013 |
| 201104141 | Business Stream | incorrect billing | Upheld, recommendations | October 2013 |
| 201200342 | North Ayrshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2013 |
| 201200564 | Business Stream | meter reading | Some upheld, recommendations | October 2013 |
| 201200698 | Mental Welfare Commission for Scotland | policy/administration | Upheld, no recommendations | October 2013 |
| 201201945 | A Council | primary school | Some upheld, no recommendations | October 2013 |
| 201202071 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | October 2013 |