Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204607 | Business Stream | charging method / calculation | Not upheld, no recommendations | October 2013 |
| 201204782 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2013 |
| 201204798 | The Moray Council | policy/administration | Not upheld, no recommendations | October 2013 |
| 201204817 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2013 |
| 201204818 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2013 |
| 201204937 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | October 2013 |
| 201204961 | The Moray Council | policy/administration | Not upheld, no recommendations | October 2013 |
| 201300023 | Parole Board for Scotland | policy/administration | Some upheld, recommendations | October 2013 |
| 201300524 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | October 2013 |
| 201300548 | West Lothian Council | primary school | Upheld, recommendations | October 2013 |