Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204323 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201204488 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201204553 | Cernach Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | October 2013 |
| 201204747 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2013 |
| 201204878 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201205000 | Lothian NHS Board | nurses / nursing care | Not upheld, no recommendations | October 2013 |
| 201205158 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2013 |
| 201300104 | Craigdale Housing Association Ltd | applications, allocations, transfers and exchanges | Upheld, no recommendations | October 2013 |
| 201300375 | Highland NHS Board | appliances, equipment and premises | Some upheld, recommendations | October 2013 |
| 201005048 | Argyll and Bute Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | September 2013 |