Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202730 The City of Edinburgh Council statutory notices Not upheld, recommendations April 2013
201202755 Glasgow Housing Association Ltd repairs and maintenance Some upheld, action taken by body to remedy, no recommendations April 2013
201202821 Scottish Prison Service progression Not upheld, no recommendations April 2013
201202888 Wishaw and District Housing Association Ltd repairs and maintenance Not upheld, no recommendations April 2013
201203004 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2013
201203060 A Medical Practice in the Lothian NHS Board area communication, staff attitude, dignity, confidentiality Not upheld, no recommendations April 2013
201203190 Business Stream charging method / calculation Not upheld, no recommendations April 2013
201203227 Greater Glasgow and Clyde NHS Board appointments/admissions (delay, cancellation, waiting lists) Upheld, action taken by body to remedy, no recommendations April 2013
201203254 Tayside NHS Board policy/administration Not upheld, action taken by body to remedy, recommendations April 2013
201203271 Western Isles NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2013