Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100156 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2013
201102648 University of the West of Scotland teaching and supervision Upheld, recommendations March 2013
201103221 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2013
201103627 Scottish Qualifications Authority policy/administration Upheld, recommendations March 2013
201103669 Tayside NHS Board consent Some upheld, recommendations March 2013
201104008 West Lothian Council primary school Not upheld, no recommendations March 2013
201104381 Forestry Commission Scotland policy/administration Some upheld, recommendations March 2013
201104517 Business Stream incorrect billing Not upheld, no recommendations March 2013
201104631 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations March 2013
201104795 East Renfrewshire Council handling of application (complaints by opponents) Not upheld, recommendations March 2013